#1 DIGITAL SECRET SHOPPER FOR MULTI-FAMILY
Get your digital funnel audited by multi-family conversion experts
Leverage the best network of evaluators in the industry to gain an unbiased understanding of your digital customer experience strengths and weaknesses.
Get started
Trusted by over 100 real-estate companies of all sizes
Industry experts are the ones doing the audit
We are not outsourcing the work to some gig worker with no experience. It’s people from Redfin, Rent, Bain and Amazon doing the audit. It’s probably overkill to be honest.
Not just an audit but actionable insights
We have 35 years of collective experience in this industry. We could not not give you insights even if we wanted to. If things are broken, we’ll tell you how you can fix them.
Lorem ipsum dolor sit amet consectetur
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt.Lorem ipsum dolor sit amet, consectetur adipiscing eli.
We are not doing this to upsell you on training courses
This is all we do. This is not an entry product to sell you expensive training courses like what Ellis does. We deliver value just with the audit.
“Secret renter enables us to answer the deceptively simple question of how we are doing and why - all delivered in a consumer-grade experience”
Loretta Bush
Marketing @ Greystar
One-off plan
You only want to audit one property and leave it at that.
$1,500
per report
One time fee. Easy peasy.
Give us all the details
Pay online with secure checkout
Sit back
Get your audit in 24h
Get started
10-audit package plan
You have several properties and simply like saving money.
$750
per report
Audits are valid forever.
Everything in the One-off plan plus:
Your own account manager
A dedicated client portal
30-min call with your expert auditor
Get started
Need more than 10 audits?
Contact us to get help setting up.
Get started
Frequently Asked Questions
There are no stupid questions — ask away, we’re all ears.
What do I actually get in the audit?
You get a full audit of your digital funnel, from MSA search, ILS listings to tour booking. We use our experience with 1000s of actual prospects too in form our expert analysis.
Are you also doing personnel evaluations?
Not really. We are evaluating your digital funnel and experience, not staff. Obviously, we’ll talk to your staff in the process so let us know if you want us to keep track of anything specific.
How long does it take to get the report?
We complete the report once we manage too book a tour or after a week without any reply from the property.
Do you offer refunds?
We do not. We are 100% confident that we are delivering value with each audit. However, let us know if there is an issue and we’ll make things right.
